What are workflows?
Workflows route documents through structured approval chains. Any document with an Approve action can flow through a chain, and conditions such as amount or branch decide which route is taken.
Create a workflow
- Open Operations, then Workflows.
- Choose a document type and the starting event.
- Add a condition — for example, amount above 1,00,000 or branch equals.
- Order the steps and set who approves at each step.
- Enable the workflow and save.
- Watch executions in the live monitor dashboard.
Conditional branches
One workflow can contain internal branches. For example, requests under a limit auto-approve while higher requests require two managers.
| Amount condition | Route |
|---|---|
| Under 15,000 | Auto-approve |
| 15,000 to 75,000 | Single manager |
| Above 75,000 | Manager + Finance director |

