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Home/Resources/Documentation/Business Software

Business Software

Setup Workflow Approvals

Business Software5 min readUpdated 2026-02-24
Documentation

Getting Started

NGSPL Platform OverviewAccount Setup & ActivationUser Roles & PermissionsDashboard & Navigation GuideYour First Module Setup

Business Software

ERP Modules BasicsCRM — Setting Up Lead PipelinesHRMS — Onboarding, Attendance & PayrollInventory — Items, Units & Reorder LevelsBilling & POS — Creating Your First BillSetup Workflow Approvals

Industry Software

Restaurant POS — Menu, Tables & KitchenHotel — Reservations & Room StatusSchool ERP — Admissions, Attendance & FeesCollege & University — Semester & ExamsHospital — OPD & IPD RegistrationClinic — Appointments & Prescriptions

AI & Automation

AI Agents — Quick StartAI Chatbots — Knowledge Base & LaunchProcess & Workflow AutomationAI Lead Qualification Flows

Cloud & Integrations

Cloud Deployment BasicsAPI & Webhook Integration GuidePayment Gateway SetupBackups & RecoverySecurity Best PracticesDeployment & DevOps for Developers

Troubleshooting

Fix Login & Access IssuesResolve Role & Permission ErrorsData Synchronization IssuesNotifications Are Not SendingIntegration & API ErrorsSlow Pages & Browser Performance

Define approval chains for orders, bills, expenses and leave — conditional on amounts and roles.


What are workflows?

Workflows route documents through structured approval chains. Any document with an Approve action can flow through a chain, and conditions such as amount or branch decide which route is taken.

Create a workflow

  1. Open Operations, then Workflows.
  2. Choose a document type and the starting event.
  3. Add a condition — for example, amount above 1,00,000 or branch equals.
  4. Order the steps and set who approves at each step.
  5. Enable the workflow and save.
  6. Watch executions in the live monitor dashboard.

Conditional branches

One workflow can contain internal branches. For example, requests under a limit auto-approve while higher requests require two managers.

Amount conditionRoute
Under 15,000Auto-approve
15,000 to 75,000Single manager
Above 75,000Manager + Finance director
PreviousBilling & POS — Creating Your First Bill

Related guides

HRMS — Onboarding, Attendance & PayrollAdd employees, capture attendance, set up pay heads, manage leave and run a payroll cycle.Read guideERP Modules BasicsUnderstand the finance, sales, procurement, inventory and payroll flows inside the NGSPL ERP.Read guideProcess & Workflow AutomationDesign automated flows for approvals, notifications and data tasks across modules.Read guide

Need more help?

Our support team can walk through this guide with your account, or help you plan customisations for your workflows.

Open a support requestContact the team

On this page

  • What are workflows?
  • Create a workflow
  • Conditional branches