Browser checks
- Update to the latest version of your browser.
- Clear the site's cache and cookies.
- Disable heavy extensions, especially ad-blockers.
- Try a private window to confirm it is not extension-related.
Network checks
Run a speed test and compare. Slowness on one device but not another usually points to the local network, not the application.
Large datasets
Very large reports load faster with tighter date ranges and filters. Use Export for heavy data instead of scrolling long grids.
Tip
Filter first, then export — it is faster and easier on the server.
When to escalate
If the app is slow for everyone and the checks above fail, report it with your location, browser version and a time — we check infrastructure health in parallel.