AI Chatbots — Knowledge Base & Launch

Answer quality depends on the knowledge base. Upload policy, product, service and FAQ content in a clean structure.

• Split content into short, self-contained answers.
• Keep facts such as prices and timings current.
• Avoid duplicates that contradict each other.

1. Index the knowledge base from the Chatbot workspace.
2. Test with typical and tricky questions.
3. Review the confidence scores on answers.
4. Set a fallback greeting for low-confidence cases.

Copy the embed snippet from the launch screen and paste it before the closing body tag. The widget loads asynchronously and stays styled to your brand.