Create a reservation
- Add a guest record, or attach the stay to an existing guest profile.
- Choose dates, room type and rate plan.
- Add services and advance defined during booking.
- Save the reservation with a confirmation number.
- Print the confirmation note for the guest.
Room status board
The room board shows the live status of every room — Vacant, Occupied, Dirty, Cleaning or Out of Order. Status is updated by front desk and housekeeping together.
| Status | Meaning | Next action |
|---|---|---|
| VC — Vacant & Clean | Ready to sell | Assign on arrival |
| OC — Occupied | Guest in house | Billing towards stay |
| VI — Vacant & Dirty | Awaiting cleaning | Housekeeping claim |
| OOO — Out of Order | Not available | Maintenance ticket |
Check-in and check-out
Checking in moves the reservation to a current stay and opens a folio. Folio postings record room nights, services and taxes. Check-out settles the folio and frees the room.
Tip
Post mini-bar and restaurant charges from the folio so guests pay one bill.
Daily reports
Use the night audit to close the day: it validates room rates, posts overnights and produces the occupancy and revenue report for management.